Our Promise To You
As an online store, our focal point is your satisfaction. We are dedicated to ensuring that your shopping experience with us is nothing short of exceptional, tailored to meet and exceed your expectations. When placing an order with us, you can expect:
Authenticity Assurance - We take pride in offering only genuine products, so you can shop with confidence knowing that everything we sell is authentic.
Fast & Free Delivery - We ensure the swift dispatch of your order, typically on the same or following working day, utilising Royal Mail's Tracked 24 service, free of charge. Once your order is confirmed, you'll receive a unique tracking number that will allow you to track your parcel's progress from us to your doorstep. Every item is carefully packed to guarantee a safe and damage-free delivery.
Hassle Free 14 Day Returns - Returning an item shouldn't be complicated or time-consuming. Simply return your unwanted item(s) back to us within 14 days of arrival to receive a full refund. To initiate a return, please reach out to us at sourcedbyelliot@gmail.com. Please note that to be eligible for a return, the item(s) must be unworn and have their original tags attached.
Exceptional Customer Service - We are ready to address any further queries you may have. To contact us directly, please email us at sourcedbyelliot@gmail.com. We aim to respond to all enquiries on the same working day.